1. We are dedicated to offering professional and helpful customer service to customers who shop at basonex.shop. If you have questions concerning products, orders, payments, shipping, returns, refunds, or any other shopping-related matter, please contact our support team.
2. Company Name
Basonex LLC
3. Business Address
3623 ROCKDALE DR
RNCHO CORDOVA, CA 95742
4. Business Email
zechs@basonex.shop
support@basonex.shop
5. Phone Number
9169942797
6. Customer Service Hours
Monday – Friday
9:00 AM – 5:00 PM (U.S. Business Hours)
7. We aim to respond to customer emails within 1–2 business days. Requests received during weekends, holidays, or unusually busy periods may require additional response time.
8. When contacting us, please provide your order number and sufficient details about your question or concern so our team can provide appropriate assistance.
