1. basonex.shop currently ships orders only within the United States. International delivery is not available at this time.
2. Orders are normally prepared for shipment within 1–3 business days after payment has been successfully confirmed.
Orders are generally not processed on weekends or public holidays.
3. Standard delivery is estimated at approximately 3–7 business days after shipment. Actual delivery times may vary depending on the destination, carrier, weather, and other operational conditions.
4. Orders may be delivered through one of the following major U.S. carriers:
– USPS (United States Postal Service)
– UPS (United Parcel Service)
– FedEx
The carrier used for an individual order may depend on the delivery address, package dimensions, shipping method, and operational considerations.
5. USPS provides domestic mail and package delivery services throughout the United States.
UPS provides domestic transportation and package delivery services throughout the United States.
FedEx provides domestic shipping and package delivery services throughout the United States.
6. After an order has been shipped, customers will generally receive a shipment confirmation email with tracking details when tracking information is available.
7. Any applicable shipping fees will be presented during checkout before the customer completes payment.
8. Customers are responsible for entering a complete and accurate delivery address when placing an order.
We are not responsible for delays or additional costs resulting from:
– Incorrect, incomplete, or outdated shipping information.
– The customer being unavailable to receive the package.
– Carrier delays caused by weather, natural disasters, or other circumstances outside our reasonable control.
9. If a package is lost, significantly delayed, or arrives damaged, please contact customer service promptly. We will review the situation and, when appropriate, work with the relevant shipping carrier to investigate the shipment.
10. If a package is returned because of an incorrect customer-provided address, refusal of delivery, or failure to receive the shipment, additional shipping charges may apply if reshipment is requested.
11. We currently provide shipping services only to destinations within the United States.
12. Company Name
Basonex LLC
13. Business Address
3623 ROCKDALE DR
RNCHO CORDOVA, CA 95742
14. Business Email
zechs@basonex.shop
support@basonex.shop
15. Phone
9169942797
